Solution Insight
Our ARENA platform allows the user options for selecting and booking tickets for various attractions/shows, parking, souvenirs, and food. It also allows configuring various types of ticket categories and tariffs based on the attractions or time.
In addition, it has provisions for membership, bonus or loyalty points and reminder management and other facilities.
We go above and beyond selling tickets. We give you the tools and support your need to manage the entire ticketing process before, during, and after the customers’ visit.
We take pride in offering a hardware-based ticketing system suiting your nature of business. We offer options with Mifare/Desfire RFID, NCMC compliant RFID solution, Biometric, Barcode / QR code, and normal printout-based solutions. Our ticket dispensing KIOSKS along with barrier-based validation devices help in savings in terms of manpower utilization. Furthermore, we offer Web and mobile-based monitoring stations.
Bring your own device
In todays world BYOD is the way forward. No need of POS infrastructure and consumables. Arena can be accessed by users’ Mobile phone to book, pay and avail the ticket. What more, our class leading QR scanners can read it from any mobile media, thereby helping with your green initiative.
Why Us?
- 3 years and we are already generating 300000 plus tickets daily
- Customized yet robust solution
- 20 Plus hi throughput customers pan India
- Negligible downtime with service backbone
- 150 Plus gates
Tangible Benefits
- Customized solution catering to your industry for both Parking & People Access
- Mobile app integrated
- Both Cloud & On Premises versions
- Wide range of Hardware & Gates
- Multi Channel Ticketing
- Loyalty & Discount programs
- Integrated with display module
- Block & release option
- Integration with Third Party ERP solutions
- Cash to Cash Less Payment options
- Negligible downtime
Account Based Ticketing
Users can create their own account in the system with their wallet topped up using standard banking mechanisms. The virtual wallet can be used for booking the tickets and other allied services without taking out their physical wallet, there by providing convenience and hassle-free user experience.
- Secure identity of users and maintenance of user data
- Identifying and managing user preferences
- Can be integrated with third party systems
Components
Software Insight:
We offer highly customized & intuitive User experience with our unique UI design. Developed on Microsoft technologies it caters to India specific requirements.
- N- tier architecture for easy integration with third-party systems
- Increased data security through the use of standard technologies such as HTTPS, SFTP, XML, JSON, etc.
- VAPT Certified Solutions
- Fail safe payment collection
- Plug & Play Installation
- Self-diagnostic & rectification tool for components
- Available both in SaaS and On Prem versions
- Encrypted solution
Gates
We offer you multiple choices on Pedestrian gates, depending on the usage, price & serviceability. From tripods at the lower end to high throughput retractable and swing barriers we cover it all.
- Robust and reliable mechanism
- From 30 to 60 throughput
- High MCBF/MTBF of more than 10 million cycles
- Fraud prevention buzzers
- Automatic emergency opening
- Vandalism alerts
- Self-diagnostic tools
- Pressure and IR sensors
- Configurable SS casing
- Multi technology options
- Flush mounted validators
- Local support and service
Sales & Reservation System
It is a secure Multichannel ticket sales system. Be it a POS, Web, Mobile, KIOSK, we cover it all. It also comes with configurable blocks of ticket and price, for registered channel vendors through API integration. What more , we offer you the benefit of a dedicated online portal for ticketing system additionally if you already have a portal our solution can be customized & integrated with the same o as to provide a seam less customer experience.
- Configure dynamic rates and rules and trigger based on business events, time or on- demand
- Complete MIS on Sales and Reservation
- Can be easily integrated with other internal and external systems as well.
- It has features like block and release as per business demand
- Complete with seat layout
- Overcrowded areas alarm mechanism
- Integrated with BYOD
- Both RFID & QR in the same solution
Ticket Vending Kiosks and POS
User Experience is paramount and priority. Our KIOSKs offer you
- Compatibility with All payment options be it Wallet, Closed Loop, Mobile payment options or Standard Credit/ Debit cards
- Easy to use
- Flexible and Scalable interface
- Customizable solution
- Secure Hardware and software
- Multiple Display size suiting budget & requirement
- Display can be used for advertising purposes also
Validators
These are the experience & contact points with a customer. We offer wide range of validators both for static ticketing and mobile operations. The success and failure of aticketing system is primarily dependent on the validator
- Comfortable and environment friendly designs
- Fast Throughput
- Well Lit display
- Customized hardware
- Both Close and open loop validations
- HF & QR code both options available
- Local Service & support availability
Value Added Services
Based on our customer inputs we provide a wide array of value added services which elevate the customer experience to a new level.
- Blocking & Unblocking of Tickets
- Seating layout integration
- Allocation of Tickets based on categories
- Integrated with Display system
- Can be integrated with mobile app on demand
- Inbuilt with complaint registration & resolution module
- Integration with Staff Attendance module
- Integrated with preventative maintenance module
MIS & More
With over 50 plus reporting formats we offer a comprehensive reporting module with India specific features. On Demand we can also offer customized solution to suit your requirements
- Both On Premises & On Cloud options
- Integrated Dash board with Graphs
- Financial module suiting Indian requirements
- AI based prediction analysis
- Footfall analysis
- Diagnostic reports for 100% uptime
- Integration with third party system for seamless dataflow
On Call Customer Helpline & Support
We offer a dedicated account manager with detailed escalation matrix. Our technical support team is always available via the Customer Helpline to ensure the user is backed, by our highly qualified and professional experts.
WhatsApp or Message @ +91-98840 01865